Shipping Policy

Products will be Shipped within 2-3 days of placing the order.

Estimated Delivery time in India is 5-7 Business Days depending on your location.

International orders will be dispatched within 5-7 days of Placing the order and will be delivered in 15-30 days depending on you location

Return & Exchange policy

– Product can be exchanged within 24 to 48 hours from the date of delivery. 

– For product exchange you first have to send back the product in proper packing and all accessories with proper bubble wrapping, the way it was delivered.

– Please don’t apply any tapes on the box or on the product. 

– Once we receive the parcel we will check everything and then initiate your exchange with new product.

– Product should be unused with same packaging that was delivered with proper tagging .
– You can drop a mail with your own address on info@nayachashma.com

• exchange will be initiated within 2 days after getting confirmation of your mail/whatsapp text.
• exchange courier charges 100/- all over India will be charged
• new product will be initiated once we receive the product back unused, with original packaging and tags if any.

 
* In case of exchange please send follow the above process for returning and simply order a new product. Item will be dispatched once we get back our earlier product.

Need help?

Contact us at {email} for questions related to refunds and returns.